Grievance redressal
Report a concern, request a correction, or exercise your data protection rights.
Who to contact
Our grievance contact details are being finalised (legal sign-off pending). While they are published, you can still exercise your data rights from your Account Privacy settings, and we commit to the response times below.
What happens next
- We acknowledge your complaint within 24 hours of receipt.
- We resolve it within 15 days — as required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
- Content-related complaints are reviewed against our Terms of Service and applicable law; if action is taken, the affected user is informed of the reason.
Your rights under the DPDP Act 2023
- Access & summary — download your personal data (Account > Privacy > Download my data).
- Correction & erasure — fix inaccurate details or erase your account (Account > Privacy > Delete my account).
- Withdraw consent — as easy as giving it (Account > Privacy > Withdraw consent).
- Nomination — nominate someone to exercise your rights after you.
- Complaint to the Data Protection Board of India — if you are unhappy with our response.
Read the full Privacy Policy (v1) · Terms of Service · Cookie policy